Thank you for shopping with us. We value you and the decisions that you make, your opinion matters to us. Products that are received by a customer with a default or received damaged must be returned or exchanged according to the desire of the customer. The customer has a right to choose whether he want to return for a refund or for an exchange of a better product.
- All goods are to be return to the seller within 30 days after delivery.
- The product must be returned in the same condition it was received in, must be in the original box it was shipped in and not used. Failure to meet the above conditions it may cause the denial of the return.
- Contact Us to give you the appropriate and accurate return address.
Products that are returned 2 days after delivery, the return shipping cost will be free. If return has been initiated on the third day upwards, the sender will have to pay for the shipping cost.
All Premium members has a free return for 30days days period.
Once the product has been received in an expected condition the buyer will then receive a full amount she/he bought the product with or the exchanged product will be then be sent to the buyer.
The money the buyer used for the purchase will be in hold until we verify that the buyer is happy with the purchase.
Products that can not be returned
- Second Hand Clothing.
All cancellation must be done 24 hours after the purchase has occurred.
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