ITILv3 is the leading global certification in Information Technology Service Management.  Professionals in all levels of Operations, Information Technology, and Information Science should have this certification.  Don’t fear, the certification does not require a programming or designing background.

Holders of the ITILv3 certification hold an average salary of more than $100,000.  Holders of this certification have more options and can negotiate promotions and raises over their peers without it.

These notes are written from a person who has passed the ITILv3 exam and holds the certification.